Welcome to our Terms and Conditions!

Discover our general terms and conditions in which we explain the rules and conditions for using our services and products. Get more clarity on your rights and obligations when using our website.

  • GENERAL INFORMATION

    This website is operated by Urbany Amsterdam. Throughout this site, the terms ‘we’, ‘us’ and ‘our’ refer to Urbany Amsterdam. Urbany Amsterdam offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

    When you visit our website and/or purchase anything from us, you are participating in our ‘Service’ and agree to the following terms of use (‘Terms of Use’, ‘TOS’), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the website, including but not limited to users who are browsers, vendors, customers, merchants and/or content providers.

    Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms of Use. If you do not agree to all the terms and conditions of this agreement, do not access the website or use the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

    Any new features or tools added to the current offer are also subject to the Terms of Use. You can view the most up-to-date version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use.

  • ARTICLE 1 - TERMS AND CONDITIONS OF ONLINE STORAGE

    By agreeing to these Terms of Use, you represent that you have reached at least the age of majority in the state or province in which you live, and that you have given us permission to allow your minor dependents to use this site. You may not use our products for illegal or unauthorised purposes, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) while using the Service. You may not transmit any worms, viruses or code of a destructive nature. Violation of any of these terms will result in immediate termination of your services.

  • ARTICLE 2 - GENERAL TERMS AND CONDITIONS

    We reserve the right to refuse service at any time for any reason. You acknowledge that Your Content (except credit card information) is transmitted unencrypted and (a) may involve transmission over different networks and (b) adjustments may be necessary to meet technical requirements when connecting networks or devices. Credit card information is always encrypted when transmitted over networks. You agree not to reproduce, duplicate, copy, sell, resell or use any part of the Service, access the Service or use any contact on the website through which the Service is provided without express written consent from us.The headings used in this Agreement are for convenience only and are not intended to limit or interfere with your use of the Service.

  • ARTICLE 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

    We are not responsible if the information on this website is not accurate, complete or current. The material on this website is for general information purposes only and should not be used as any basis for decisions without consulting primary, more accurate, complete or up-to-date sources of information. Use of the material on this site is at your own risk.

    This site may contain certain historical information. Historical information is by definition not current and is provided for reference only. We reserve the right to change the content of this site at any time, but are under no obligation to update the information on our site. You agree that it is your responsibility to be aware of any changes on our site.

  • ARTICLE 4 - CHANGES IN SERVICES AND PRICES

    The prices of our products are subject to change. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We will not be liable to you or to any third party for any modification, price change, suspension or discontinuation of the Service.

    Conclusion of agreement The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking on the ‘Buy’ button, you make an offer to conclude a purchase agreement. Immediately after submitting, you will receive an automatic e-mail confirming receipt of your order. This e-mail confirmation does not constitute acceptance of the contract.

    Warranty The statutory warranty provisions apply.

  • ARTICLE 5 - PRODUCTS OR SERVICES

    Certain products or services may only be available online through the website. These products or services may only be available in limited quantities and can only be returned or exchanged according to our return policy.

    Every effort has been made to display the colours and images of our products in shop as accurately as possible. However, we cannot guarantee that the display of colours on your computer screen will be accurate.

    We reserve the right, but have no obligation, to restrict the sale of our products or services to any particular person, geographic area or jurisdiction. We may exercise this right on an individual basis. We reserve the right to limit the quantities of any product or service we offer. All descriptions of products or prices of products are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this website is void where prohibited. We cannot guarantee that the quality of any product, service, information or other material you purchase or receive will meet your expectations or that any errors in service will be corrected. All our products are shipped directly to consumers from our supplier in China. Any charges such as customs duty, import duty are the responsibility of the consumer.

  • ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

    We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel purchase limits per person, per household or per order. These limits may apply to orders placed from or under the same customer account, the same credit card and/or orders with the same billing and/or shipping address. In the event that we change or cancel an order, we will endeavour to notify you by contacting you via the email address and/or billing address/phone number you provided at the time the order was placed. We reserve the right to restrict or prohibit orders that, in our sole discretion, appear to have been placed by dealers, resellers or distributors.

    You agree to provide current, complete and accurate purchase and account information for all purchases you make from our shop. You agree to update your account and other information, including your email address and credit card numbers and expiry dates, in a timely manner so that we can complete your transactions and contact you if necessary.

    For more details, please see our Return Policy.

  • ARTICLE 7 - OPTIONAL TOOLS

    We may provide you with access to third-party tools over which we have no control or authority. You acknowledge and agree that we provide access to such tools ‘as is’ and ‘as available’ without any warranties, representations or conditions and without any approval. We do not accept any liability arising out of or in connection with your use of optional third-party tools. Any use of optional tools offered through the website is at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms and conditions on which the tools are offered by the relevant third party or parties.

  • ARTICLE 8 - LINKS TO THIRD PARTIES

    Certain content, products and services available through our Service may contain third-party material. Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for verifying or evaluating the content or accuracy, and we do not warrant or assume any liability or responsibility for the third-party material or websites or any other third-party material, products or services.

    We shall not be liable for any loss or damage in connection with the purchase or use of any goods, services, resources, content or other transactions related to third-party websites. Please read the third party's policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions about third-party products should be directed to the third party.

  • ARTICLE 9 - COMMENTS, FEEDBACK AND OTHER USER SUBMISSIONS

    If you send certain submissions (e.g. contest entries) or send unsolicited creative ideas, suggestions, proposals, plans or other materials online, by email, by post or otherwise (collectively, ‘Comments’), you agree that we may edit, copy, publish, distribute, translate and otherwise use any Comments you send in any medium and at any time without limitation. We are under no obligation to (1) keep any Comments confidential; (2) pay any fee for any Comments; or (3) respond to any Comments.

    We have the right, but not the obligation, to monitor, edit or remove any content that we, in our sole discretion, deem to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party's intellectual property rights or violates these Terms of Use. You agree that your Comments will not infringe the rights of any third party, including copyright, trademark, privacy, personal rights or other personal or proprietary rights.

    You further agree that your Comments will not contain any defamatory, otherwise unlawful, offensive or obscene material, and will not contain any computer viruses or other malware that may interfere in any way with the operation of the Service or any related website. You must not use a false e-mail address, impersonate anyone other than yourself or otherwise mislead us or any third party as to the origin of your Comments. You are fully responsible for all your Comments and their accuracy. We accept no responsibility and shall not be liable for any Comments posted by you or any third party.

    Any special additional customs clearance fees and/or import duties are not included in the price and are the responsibility of the customer.

  • ARTICLE 10 - PERSONAL INFORMATION

    Providing personal information through the shop is covered by our Privacy Policy.

  • ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS

    Occasionally, our website or Service may contain information that contains typographical errors, inaccuracies or omissions, which may relate to product descriptions, prices, promotions, offers, product shipping costs, lead times and availability.

    We reserve the right to correct any errors, inaccuracies or omissions and to change information or cancel an order if any information on the Service or any related website is inaccurate at any time and without notice (including after you have placed your order).


    We assume no obligation to update, modify or clarify any information on the Service or any related website, including but not limited to pricing information, unless required by law. No stated update or renewal date applied to the Service or any related website may be used to indicate that any information on the Service or any related website has been changed or updated.

  • ARTICLE 12 - PROHIBITED USES

    In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) encourage or participate in any unlawful activity by others; (c) violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) infringe our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, defame, defame, harass or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) provide false or misleading information (g) upload or transmit viruses or any other type of malicious code that can be used in any way to interfere with the functionality or operation of the Service or any related website, other websites or the Internet; (h) collect or track the personal information of others; (i) for spam, phishing, pharming, pretexting, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

  • ARTICLE 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    We do not warrant that use of our Service will be uninterrupted, timely, secure or error-free. We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.

    You agree that we may from time to time remove the Service for an indefinite period of time or terminate the Service at any time without notice. You expressly agree that your use of the Service or inability to use the Service is at your sole risk. The Service and all products and services made available through the Service are provided (except as expressly stated by us) ‘as is’ and ‘as available’ for your use, without any warranty or condition, express or implied, including any implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement. We will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for lost profits, goodwill, use, data

    or other intangible losses, arising from the use of the Service or any content (or products) posted, transmitted or otherwise made available through the Service, even if we have been advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the maximum amount permitted by law.

  • ARTICLE 14 - INDEMNIFICATION

    You agree to indemnify, defend and hold harmless Urbany Amsterdam and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees against any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents to which they refer, or your violation of any law or the rights of a third party.

  • ARTICLE 15 - DIVISIBILITY

    If any provision of these Terms of Use is found to be unlawful, void or unenforceable, such provision shall nevertheless remain enforceable to the extent permitted by law, and the unenforceable part shall be deemed severable from these Terms of Use, and such determination shall not affect the validity and enforceability of the remaining provisions.

  • ARTICLE 16 - TERMINATION

    The obligations and liabilities of the parties arising prior to the Termination Date shall survive termination of this Agreement for all purposes. These Terms of Use will remain in force until terminated by you or by us. You may terminate these Terms of Use at any time by letting us know that you no longer wish to use our services or if you no longer use our website. If we believe in our sole discretion that you have breached any provision of these Terms of Use or if we suspect that you have committed such a breach, we may also terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; and/or you may be denied access to our Services (or any part thereof) accordingly.

  • ARTICLE 17 - ENTIRE AGREEMENT

    Failure to exercise or enforce any right or provision of these Terms of Use shall not be deemed a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this Site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications and proposals, oral or written, between you and us (including, but not limited to, prior versions of the Terms and Conditions). Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafter.

  • ARTICLE 18 - APPLICABLE LAW

    These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

  • ARTICLE 19 - CHANGES TO THE TERMS OF USE

    You can view the most current version of the Terms of Use at any time on this page .

    We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to regularly check our website for changes. Your continued use of or access to our website or the Service following the posting of changes to these Terms of Use will be deemed acceptance of those changes.

  • ARTICLE 20 - CONTACT DETAILS

    Questions about the Terms of Use can be sent to info@urbany.nl.

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